Here at Shopmeds247.com, we give utmost care to reach your expectations. Customer satisfaction is what we strive to achieve in this day and age, thereby making Shopmeds247.com a customer-friendly service. We understand that there might be times where the customer does not get the maximum level of satisfaction and we are here to tackle all your problems and queries. While all the pharmaceutical drugs dispatched from here are of top-notch quality, there might be times where you might not get the proper medications you ask for. We sincerely hope to bring you the satisfaction that you desire and get you the best service there is out there. We believe that the customer has the right to claim a satisfactory performance from the services they choose from. Therefore, in case of any dissatisfactory performance, kindly refer to the refund policy:
• We offer every single client a 30 days unconditional return policy. Products are returnable within the applicable return window if you’ve received them in a condition that is physically damaged, has missing medications, defective or different from their description on the product detail page on contact@Shopmeds247.com.
• Additional information is not required to return an eligible order unless otherwise specified.
• If your order falls under any of the following conditions, you may restore your products and/or claim the refund.
1. it is determined that the product was not damaged while in your possession;
2. the product is not different from what was shipped to you;
3. the product is returned in original condition
• You can demand redelivery as well or if redelivery not claimed, the money, once received from the customer, would simply be returned in the form of cash or check.
• Modes of contact for the request of refund is as follows:
1. A detailed description of the product that you wish to refund.
2. A complete description of the order specifications and receipts (e.g. electronic, print or other)
3. A complete description of the service report and the invoice received.
• We may contact you to ascertain the damage or defect in the product prior to issuing a refund/replacement.
• This process can take up to 15 days due to the large distances, depending on your location.
• You can send us your solicitation referencing “Money-back Claim” in the subject of your email at contact@Shopmeds247.com247.com or call our phone number +1-858 753 9237 for further inquiry and guidance.
• When we receive the products returned by you and the amount from the endorser, one of our client administration specialists will engage your solicitation with the office of trade, credits or work out a brief discount.
• If your period of claiming is up or the conditions of your order do not meet the conditions set by the company, kindly do not request the refund policy.
In case of any questions and/or queries, please feel free to contact us via the email contact@Shopmeds247.com247.com or don’t forget to give us a call at +1-858 753 9237 to help improve the quality of care we hope to provide you.